About the job

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC. 

 

Visit our YouTube channel to watch the full series and come and discover your potential.

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

Are you looking to develop your knowledge of Asset Management? 

Have you got experience interrogating data? 

Do you like the idea of being able to work from home on days that suit you? 

If you’ve answered yes, then our Asset Information Manager role could be for you!  

 As our Asset Information Manager, you’ll be looking at the data around what’s in our buildings and reporting on how assets are performing. You’ll also play a key role in defining when assets should be replaced, reviewing and comparing data to allow decision making. 

You’ll be leading on unpacking the Asset data from Internal and External sources to inform on the asset’s performance and condition. We work in state of the art regional centre’s that will constantly be feeding data through which you will analyse to inform on the prioritisation of our Lifecycle Replacement Programme.  

For information on what it’s like to work at HMRC, ask anonymous questions or understand more about our work life balance, follow this link https://hmrc-jobs.career-inspiration.com/app/home.  

See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.

Job description

As our Asset Information Manager, you will be working in a newly developed team that are helping HMRC understand the impact of Asset Lifespans, and how we improve the way we are currently assessing these.  

Working Alongside Daryl, you’ll be leading the Data Analysis of all our Buildings to inform capital investment, maintenance strategies and tactical planning. Due to the nature of this role, you’ll be working with teams all across HMRC to ensure all the property, condition and component information is robust, accurate and current. 

We will support you as you work with suppliers to ensure any services relating to Asset Management are delivered in line with contractual obligations. You’ll also be working with external consultants to draft any briefs to procure technical services in relation to Asset Management i.e. condition surveys/feasibility studies. 

Part of the role is to ensure processes, system links and reports are in place and are operating correctly, to support the effective management of asset data, including data provided by contractors and other external sources i.e. BIM, BMS, CAFM.

Person specification

We are looking for someone who is confident in auditing information and has a drive to develop their skills and knowledge within asset management processes. You’ll be solution orientated thinker confident enough to correct any potential errors and implement any improvements as a result. 

We need someone who can support with developing a monthly report that details any risk, issues and financials for senior leaders to see updates on regarding the Strategic Asset Management Plan. You need to be confident enough to resolve any queries that may arise from this including any ad-hoc requests for information and advice. 

Essential Criteria 

• Knowledge of Property Legislation i.e., Planning, Building Control, Statutory Compliance, Commercial Landlord and Tenant.
• Knowledge and understanding of Building Fabric and Mechanical and Electrical disciplines. 
• Able to work in a data driven environment to produce data insights which support the continuous improvements of  Estates.
• Demonstrable experience of working in an Estates / Property Asset Management function dealing with Mechanical, electrical, structural and fabric assets.
  

Desirable Criteria 

• IWFM Level 4 / IAM Certificate / DDAT
• Excellent relationship builder, experienced working across all levels in an Organisation. 
• Evidence of working with a range of people and demonstrating negotiation skills.
• Ability to analyse and interpret information, engaging stakeholders to make informed decisions and deliver business-focused solutions.
• Evidence of dealing with a diverse range of challenging stakeholders at a senior level.

Benefits

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service pension with an average employer contribution of 27%.

Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

As part of the application process, you will be asked to complete a name blind CV and a 500-word Personal Statement.  

Your CV and Personal Statement should be aligned to the Person Specification within the advert and the Specialist Knowledge & Experience within the role profile.   

Your CV will be scored at sift stage. 

Your Personal Statement should explain how you meet the Essential Criteria for the role, formatted in the STAR (Situation, Task, Action, Result) layout, so that we can clearly see what you did and what the outcome was.

During the panel interview, your experience will be assessed and you will be asked behaviour-based questions to explore in detail what you are capable of[and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.

Technical question will be shared during the interview.

We aim to conduct the sift within 2 weeks of the advert closing and interviews will be scheduled approximately 10 working days following the sift. 

We reserve the right to raise the score required at any stage of the process in order to manage numbers.

Interview dates to be confirmed.

A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Eligibility

To check that you are eligible to apply, review this eligibility information.

Important information for existing HMRC contractual homeworkers

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Reasonable Adjustments 

We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. 

If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible.

Diversity and Inclusion

At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued and supported to achieve their potential at HMRC.

For more information on how we make this happen, review this information on our culture and values

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. 

The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. 

Locations 

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

Security Update

For more information on the level of security checks we will carry out, review this information on security checks.

Additional Security Information

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Counter Terrorist Check (CTC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for CTC is 3 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter.

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting.

Further Information

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process. 

Duplicate applications for the same vacancy will also be withdrawn.

Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk

Problems during the application process 

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. 

If you think you’ve made a mistake on a short application form (e.g. you’ve ticked the incorrect eligibility box), please contact hmrcrecruitment.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.   

Please use the subject line to insert appropriate wording e.g. Please re-open my application - 342112 & vacancy closing date 07/03/2024. Please note that we cannot amend or re-open your application if you have submitted your full application in the interests of fair and open recruitment.

For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.