About the job

Job summary

The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 7,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army.  

Are you looking for fulfilling and rewarding role within the Ministry of Defence? Then this could be the role for you! You would be working alongside all aspects of the British Armed Forces to support training for service personnel in Supply, Distribution, Driving, Catering, Policing & Security and Personnel Administration. 

The college is made up of 3 schools; Defence School of Logistics and Administration predominantly based at Worthy Down; Defence School of Policing and Security in Southwick Park; and Defence School of Transport at Leconfield. The college headquarters is also based at Worthy Down – a newly built campus in Hampshire.

This role sits within the Defence School of Policing and Security (DSPG) Headquarters at Southwick Park and provides much needed emotional and wellbeing support to Military Students and Permanent Staff.  

This is an exciting opportunity to become part of an inclusive team working with Military and Civil Service colleagues to deliver ongoing support to ensure our people receiving the best emotional support we can offer by working collaboratively with internal and external stakeholders and evolving a support network for the School.

This position is advertised at 37 hours per week.

Job description

What will the successful candidate be doing?

You will be the first point of contact for many staff who may be suffering from mental health, wellbeing or staff and students struggling with any other issues that may effect their performance, ability to deliver or personal circumstance. You will lead a Team of welfare support including the Padre, Full Time Reserve Welfare Support and the on-site Royal Voluntary Service Welfare Staff. You will be an integral part of the School’s Unit Health Committee forum discussing sensitive and medical in confidence issues.

You will bring a positive approach to wider site initiatives, including families days, military children events and community/charity events promoting collaborative working and networks enforcing the positive relationships we have with internal and external partners.    

 

• Line management 1 x Military Full Time Reservist Welfare Support
• Supervision of 2 x Royal Voluntary Service to ensure integration within the Welfare Team and integration of the service provided within the auspices of the welfare output.
• Lead and contribute to all Welfare related and advise the Senior Leadership team on welfare matters as required.
• Attend and contribute to all Unit Health Committees.
• Coordinate and disseminate all welfare information, including newsletters, flyers and trainee feedback.
• Liaise with students, permanent staff and their families to ensure accurate level of welfare support is coordinated.
• Administering, controlling and coordinating Welfare Funds and facilities.
• To control the Welfare register, ensuring all personnel are input onto the system and ensure contact with individuals is made.
• Track personnel sick at home or hospitalised, monitoring their progress, arranging visits and liaising with the CoC.
• Rotation of the welfare duty phone to ensure round the clock support is available at all times.- On Call allowance is applicable for this duty.
• Co-ordinate and lead all elements of the welfare flat facility.

Person specification

Essential:

Has excellent communication skills, both verbal and written.

Excellent interpersonal skills and emotional intelligence – approachable, tactful, empathetic, diplomatic and non-judgemental.

Remains calm whilst under pressure.

Has the ability to understand the boundaries and confidentiality of each individual client.

Competent in the use of Microsoft IT applications.

Desirable:

Holds a valid UK driving license.

Has the ability to manage competing priorities.

Enjoys working in an ever-changing environment and relish the challenge to respond quickly to emerging issues.

Benefits

Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

A sift will be conducted, followed by face to face interviews. Interviews will be held at MOD Southwick Park. Date tbc

At sift, you will be assessed against the following Success Profiles Behaviours: 

• Working together
  
• Communicating and influencing 
  

At interview, you will be assessed against the following Success Profiles Behaviours: 

• Working together
  
• Seeing the big picture
  

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.