About the job

Job summary

Please refer to Job Description

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Rydym yn croesawu ac yn annog ceisiadau gan bawb, yn cynnwys grwpiau sydd wedi’u tangynrychioli yn ein gweithlu ar hyn o bryd, ac rydym yn ymfalchïo mewn bod yn gyflogwr o safon uchel sy’n denu llawer o ymgeiswyr. Ewch i https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity gael rhagor o wybodaeth am sut rydym yn hyrwyddo amrywiaeth a chynhwysiant yn y gweithle..

Ministry of Justice

HM Courts and Tribunal Services

Job role: Area Facilities Manager - Wales

Grade: Senior Executive Officer (SEO)

Location: Wales (Regular travel will be required within your specified region, predominantly in South Wales)  

Appointment term: Permanent

About us: 

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice.  We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply.

About the role:

An exciting and fresh opportunity awaits you as you become a part of our dynamic and welcoming team within the HMCTS Property Directorate. The Area Facilities Manager is responsible for managing all day-to-day operational HMCTS property and facilities management related activities across a specified area, ensuring buildings are fit for purpose, provide a safe environment, and satisfy all statutory and legal regulations including repairs, preventative maintenance, cleaning, portering, waste and security services.

Your role as the Area Facilities Manager encompasses several key aspects (but not limited to):

•    Responsible for understanding the business needs of HMCTS in the cluster to support and implement excellent facilities management services within operational delivery, utilising own understanding of facilities management and the principles of performance monitoring to be able to define and implement appropriate systems and procedures.

•    Monitor and contribute to a dashboard reporting of progress and data for regular scrutiny and interaction within HMCTS including at senior levels, particularly considering user service level metrics to monitor in conjunction with the HMCTS Property Directorate and wider operations to improve the user service experience across the estate, reporting issues and trends to senior leaders for consideration.

•    Responsible for managing the external service providers relating to facilities management in their area and contributing towards the contract monthly regional meetings utilising understanding of the services provided by the contractor (at a strategic and operational level), contract types, documentation, terms and conditions and management requirements as well as relevant contract law (supported by HMCTS commercial and legal departments) to work effectively with contractors to deliver a high-quality, safe and effective facilities management service.

What are we looking for:

The ideal candidate for this position should demonstrate:

Essential Skills

•    A successful track record in managing people, properties and relationships, which includes travelling across a geographically dispersed multi-site FM environment.

•    Establish professional relationships with a range of stakeholders and users, using great negotiating and influencing skills to collaborate and share information to reach required outcomes.

•    Proficient at using IT systems such as (Microsoft Teams, Word, Excel, PowerPoint, Power BI) and analysing data to make informed decisions.

Further details:

To enable you apply for this role, you must hold a full UK Driving Licence. The nature of the Area Facilities Management role in Wales means that you must possess a valid entitlement to drive unsupervised in the UK, at the point of commencement of your duties. Remuneration will be applied in line with organisational policies. Once you have passed your 6-month probation period you will be eligible to apply for a vehicle under our corporate leasing scheme. 
The successful candidate will have the opportunity to discuss and agree their preferred base location with their line manager at onboarding stage.

Proud to Serve. Proud to keep justice going.

Please refer to the attached role profile for a comprehensive overview of the role.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £39,868, HM Courts and Tribunals Service contributes £10,804 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.