About the job

Job summary

Here at the Army Regional Health Team (ROHT) we are inclusive and dedicated, working to provide excellent care to our entitled personnel!

We are looking to recruit an enthusiastic Administrative Officer to join our team working within Aldershot Centre for Health.

Please note this post will be 37 hours a week and requests to work part time will be considered, taking into account business needs. The salary will be pro-rata where part time hours are undertaken.

Does this sound like the role for you? If so, we’d love to hear from you.

Strategic Command Transformation

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities.  Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Job description

The successful candidate will be assisting in the delivery of comprehensive administrative support required to sustain the efficient and effective delivery of the Occupational Health (OH) service to Service Personnel. This will be provided through clinical administration services in support of the Regional Occupational Health Team including, Defence Medical Information Capability Programme (DMICP) administration. 

Person specification

The responsibilities will include, but are not limited to:

• Assisting the Business Manager with the day to day running of Occupational 
  Health (OH) business and administrative services to ensure that the 
  department works efficiently and is responsive to the needs of key 
  stakeholders. 
• Supporting the delivery and management of effective clinical administration to 
  the Occupational Health team to maximise efficient use of resources 
  including clinician time, accommodation and scheduling for clinical output. 
• Participating in general reception duties including patient administration, 
  telephone enquiries, filing, mail distribution and booking appointments on 
  Defence Medical Information Capability Programme (DMICP). 

Please see the attached person specification and job description for further details of the role.

Benefits

Alongside your salary of £24,040, Ministry of Defence contributes £6,491 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held via Microsoft Teams on a date to be confirmed. 

Requests to work part time will be considered, taking into account business needs. 

Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in the CV section of the application form. Please make sure no personal details are included. 

DMS YouTube Link: 

Please see the link to our Youtube channel for advice preparing your best responses with some hints and tips on answering behaviour-based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit.  

Defence Medical Services - YouTube 

This post does not offer any assistance with relocation allowances. 

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.  

The role currently being advertised has been assessed as business critical. Applications are accepted from candidates who meet the eligibility criteria listed in the advert, including from those who will require sponsorship to enable them to work legally in the UK. 

Please note the Civil Service Nationality Rules will also need to be met. The Civil Service Nationality Rules operate independently and in addition to the UK Immigration Rules and must be met before an individual can take up employment in the Civil Service. The Civil Service Nationality Rules do not apply to UK, Irish and Commonwealth nationals, or to those who are eligible to apply to the EU Settlement Scheme but do apply to all other nationalities- including EU/EEA nationals who are ineligible to apply to the EU Settlement Scheme. 

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.  

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcingteam@mod.gov.uk. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.