About the job

Job summary

Ofgem has an excellent opportunity to see how your analytical thinking and insight can make a real difference to energy consumers, and our work to decarbonise our energy supply. We currently have an opportunity to be part of our Retail Price Protection Team, which monitors new developments and trends in the energy retail market to consider how they impact on consumers establish a sound evidence base for policy development, and ensure energy suppliers are compliant with existing price protection mechanisms. You can make a valuable contribution to this work – monitoring and reporting on competition and consumer protection indicators, and you can expect plenty of contact with industry stakeholders, consumer bodies and the wider Ofgem team. It’s a fantastic platform to build your understanding of the energy sector and develop your professional skills and experience.

To support the delivery of the portfolio and the achievement of organisational objectives, you will collaborate closely with various teams within the organisation, engaging with a range of internal and external stakeholders including technical specialists, and government and regulatory bodies. Your role will also entail managing risks and resources to ensure smooth portfolio delivery and support for the teams working towards our objectives.

We’re looking for somebody who has comprehensive quantitative and qualitative analytical skills, and the ability to analyse complex concepts, great excel skills with the ability to communicate to stakeholders at all levels as well as a proven ability to manage and make decisions that align with organisational priorities.
You will be able to work collaboratively with colleagues, effectively managing projects to plan and oversee set deliverables to a high standard, and communicate complex information and data to support the wider team with delivery of outcomes.

Joining a dynamic, passionate and knowledgeable team of experts, you’ll have the chance to learn and progress in a fully flexible environment which offers a unique opportunity to work across high profile projects, including Price Cap, as well as across the Analysis discipline and wider Analysis profession and network.
Ofgem offers incredibly flexible working practices, enabling you to manage your work/life balance successfully. We pride ourselves on a great culture, with an approachable and friendly senior leadership team who are there to support you in your role.  

If you are looking for an opportunity to build a career in analysis, we’d love to hear from you.

Job description

Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system – a goal that everyone wants to achieve. Whatever your role, you’ll be playing your part in creating new energy solutions that are great for customers, and great for the environment. 

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. 

The default tariff cap was introduced in January 2019 and protects over 15 million customers on default tariffs. Our team works collaboratively updating the cap methodology to ensure changes in the market are reflected in the cap design where needed. In doing so, we put consumer protection at the heart of our decision making. We aim to ensure default tariff customers are charged a fair price.  

Changes to the design of the price cap 

The default tariff cap was introduced in January 2019 and currently protects around 26 million customers on default tariffs. Our team works collaboratively updating the cap methodology to ensure changes in the market are reflected in the cap design where needed. In doing so, we put consumer protection at the heart of our decision making. We aim to ensure default tariff customers are charged a fair price.  

The Price Cap Policy teams are responsible for: 

• Developing policy changes for the price cap methodology, including assessing policy options, carrying out detailed analysis and modelling changes to the cap. 
• Planning and implementing changes following clear consultation processes. 
• Working closely with internal colleagues to provide price cap expertise. 
• Setting the strategic direction of the cap in line with other Retail priorities. 

We work collaboratively across the wider price cap teams to implement policy changes to the cap in line with consumers’ interests, and to consider what measures could follow the default tariff cap and how this links into Ofgem’s strategy. The team carry out an interesting mix of policy design, analysis, drafting and external stakeholder engagement, while working closely with colleagues across Ofgem. To be successful at the role, the successful candidate will be able to navigate and understand complex models quickly, will have a strong track record of delivering analytical outputs in a fast-paced environment and will be able to communicate complex information effectively to a range of internal and external stakeholders. 

The roles  

We are hiring Analysts to play a role in developing and delivering policy changes for Price Cap updates. We work flexibly, providing ample opportunities to work on a range of important analytical and high-profile work related to the price cap. 

Person specification

Key Outputs and Deliverables 

• Responsibility for developing and evidencing changes to price cap policy. 
• Produce high quality internal working papers to support senior management and the Authority’s decisions; and also produce high quality external documentation including statutory consultations. 
• Plan for and complete expert quality analysis to assess policy options. 
• Provide expert, authoritative, impartial and accurate information and analysis to support wider team deliverables. 
• Identify interdependencies and work collaboratively with other experts across Ofgem. Engaging with policy teams and legal advisors. 

Essential Criteria

• Analytical skills – Strong quantitative skills using a range of methods and demonstrable experience of conducting complex analysis / modelling (Lead criteria). 
• Communication skills – the ability to communicate complex and often technical issues clearly and effectively with both experts and non-experts. 
• Stakeholder management skills - ability to communicate credibly and effectively with stakeholders at all levels as part of a targeted stakeholder management strategy. 
• Policy skills – policy analysis and policy writing skills with demonstrable application of those skills to policy development, consultation, decision-making processes and implementation. 
• Organisational skills – proven experience of working at pace, including the ability to proactively prioritise, plan and schedule complex tasks and demonstrate problem solving skills and ownership of work areas. 

Desirable Criteria

• Energy industry or regulatory expertise – good understanding of the price cap and experience of working on energy policy and/or regulatory issues, either in government/regulator or in industry. 

Benefits

Alongside your salary of £30,950, OFGEM contributes £8,356 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.  

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.