Agile Delivery Manager
UK Health Security Agency
About the job
Job summary
Job title – Agile Delivery Manager
Profession- Digital, Data & Technology
Directorate – Technology
Full Time equivalent - 37.5 hours
No of Roles – 1
Contract Type – Permanent
Location – Office Hybrid Working
Working Pattern – Full Time/ Flexible Working / Hybrid Working
UKHSA operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata,(averaged over a month) working at one of UKHSA's locations (Birmingham, Leeds, Liverpool, and London). Specialist or regional roles will be based at the appropriate UKHSA site. For certain roles, some additional flexibility may be possible, which will be agreed upon with the hiring manager based on individual requirements and business needs.
Grade & Salary – Grade 7 National banding -£51,824- £61,414 per annum. Outer London -£53,812- £63,252 per annum. Inner London - £55,799- £65,089 per annum.
New entrants to the Civil Service are expected to start on the minimum of the pay band.
The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest.
This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&C’s are found https://www.ukhsa.reed.com/.
Closing Date – 15/01/2024. 23:55pm. Unfortunately, late applications will not be considered
Interview Date – W/C 29/01/2024 Please note, these dates are subject to change.
Introduction
At the United Kingdom Health Security Agency (UKHSA) our mission is to provide health security for the nation by protecting from infectious disease and external hazards. We are a trusted source of advice to government and to the public, focusing on reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.
Our mission is challenging, innovative and in the spotlight. We work to ensure our people have the diverse skills, experiences, and backgrounds we need to thrive, that our employees are representative of the communities we serve and feel valued and enabled, to play their part in delivering our work.
The UKHSA Technology Business Partnering team is committed to providing products and services that underpin the strategic goals and priorities of the Agency and support intended business outcomes. Our vision is to protect the nation's health through technology; identifying, designing, developing, deploying, securing, and transitioning into run, reliable, credible and trusted Digital and IT services. We do this by delivering services which meet and maintain the Government Digital Service (GDS) Digital by Default Service Standard (https://www.gov.uk/service-manual/digital-by-default).
Job description
We are looking for an experienced Delivery Manager to join our Technology team. You’ll manage an agile portfolio of work, delivered by several multidisciplinary teams, with a mix of internal resources and resources from multiple suppliers. You may also manage a specific project at the same time, dependent on the portfolio scale and complexity. You will work on a range of citizen-facing change projects building sustainable capabilities to secure the nation’s health, removing blockers and working in partnership with users, policy makers, developers and senior managers.
Your job will be to create iterative plans to solve problems and deliver new services, focusing multi-disciplinary teams on what’s important and getting the best value against constraints. You’ll also be a senior member of the team with the opportunity to shape our delivery function to respond swiftly for the future. You’ll build awareness and capability across UKHSA of Government Standards as we learn from the investment made during the covid pandemic and transition to repeatable services for a wide range of threats, delivering high performing services which satisfy our citizens and colleagues across a wide variety of organisations in the UK and beyond.
Job description
The Delivery Manager is a Key role in the Digital, Data and Technology profession, accountable for the performance of the portfolio teams and the delivery of products and services within it, that meet the needs of UKHSA and external users. You will do this by:
- Building and maintaining multi-disciplinary teams, ensuring that they are motivated, organised and collaborating to agreed iterative plans
- Coaching teams and team members, facilitating continuous improvement and applying the most appropriate Agile and lean tools and techniques to product delivery
- Planning and communicating with stakeholders, overcoming challenges and visualising progress towards agreed goals
- Identifying the people, skills, and resources that teams need to deliver agreed goals
- Proactively managing the risks, issues, dependencies and blockers to delivery as well as any delegated budgets and benefit/value realisation and reporting these things to the appropriate delivery board
- Participating in the delivery group, learning, sharing and applying skills and knowledge to improve delivery outcomes.
- Keeping the delivery teams focussed on identifying and meeting user needs so that they remain on track to meet the GDS Service Standard
- Managing budgets and suppliers, submitting all necessary forecasts and gaining all necessary investment approvals
- Working closely with the Product Delivery community to ensure new services, products and capabilities deliver value to citizens, in line with UKHSA priorities and threats
- Other In addition to the job specific requirements above, this role will require adherence to all UKHSA Policies and Procedures
- All staff are expected to contribute to the delivery of corporate goals and objectives
- The role holder may be expected to support corporate service activity as set out in the Corporate Services Standard Operating Procedures
- This document provides an outline of the tasks, responsibility and outcomes required of the role. The job holder will carry out any other duties that may reasonably be required by their line manager
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the team, Directorate, and the Organisation
If this feels like an exciting opportunity, something you are enthusiastic about, and want to join our team please read on and apply!
Person specification
Essential criteria
- Demonstrable experience of leading delivery using a range of Agile and lean tools and techniques, empowering agile teams to be self-organising, inclusive and continuously improving
- Demonstrable experience in delivering successful digital products and services to standards such as GDS service standards
- Demonstrable experience of growing and nurturing Delivery Management capability and coaching teams in good agile practice
- Demonstrate the ability to communicate effectively across organisational, technical and non-technical audiences
- Communicate with others in a clear, honest and enthusiastic way in order to build trust and delivering difficult messages, being persuasive when required making sure all stakeholder expectations are managed
- Experience and comfort planning, forecasting, estimating and delivering in an often uncertain and fast changing environment
Desirable Criteria:
- Proven experience in similar roles like Scrum Master or Agile Coach, showcasing expertise in enhancing delivery, fostering teamwork, and demonstrating strong business and commercial acumen
- Degree educated – discipline not important or breadth and depth of similar work experience
- Willingness to be assessed against the requirements for BPSS clearance
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Benefits
Alongside your salary of £51,824, UK Health Security Agency contributes £13,992 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Things you need to know
Selection process details
This vacancy is using Civil Service Success Profiles, we will assess your behaviours and experience.
Stage 1: Application stage
At sift stage you will be assessed on the essential criteria outlined in the advert
The application will be in the form of CV information entered into the application form and Statement of Suitability (up to 750 words) This should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with particular reference to the Experience criteria or the essential criteria (outlined in the person specification section).
You will also be asked to provide information within the ‘Employer/ Activity history’ section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history. This will be used in the sifting process and will be scored.
Please note: The system will allow you to write up to 1500 words but please do not exceed 1000 words. We will not consider any words over and above this number.
Feedback will not be provided at this stage.
Stage 2: Panel Interview
All applicants that progress to interview will be assessed on the Civil Service behaviours and experience through Success Profiles.
When assessing strengths, we want to find out whether you and the job role are a good fit. By ensuring that the role is the right fit for you, you are more likely to enjoy it and perform well.
You will be asked to prepare and present a 5 minute presentation on a topic that will be sent to you prior the interview.
This will be followed by a set of questions on your experience and how you can demonstrate the civil service behaviours outlined below.
- Making Effective Decisions
- Changing & Improving
- Communicating & Influencing
- Working Together
Reserve List:
Candidates who pass the interview criteria but are not offered a post will be kept on a reserve list for 12 months and may be contacted if similar roles become available.
If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.
Benefits
- A Civil Service pension with an average employer contribution of 27%
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- Range of health and wellbeing support
Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare.
DBS - People working with government systems must complete Basic Personnel Security Standard (BPSS) checks which includes a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed for this role is BPSS however there may be a requirement for this role to be SC cleared and you should familiarise yourself with the criteria of security clearance.
This role is Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants. Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found at https://www.gov.uk/government/publications/nationality-rules
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Government baseline personnel security standard
It’s important to note that there are currently exceptions to applications being considered if your conviction relates to any of the following:
- life sentences
- arson
- sexual offences
- hate and terror offences
Some departments will also consider the specific offence against the nature of the business, i.e., a conviction for fraud may rule you out for a finance role.
Complaint process:
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
Contact Details – Sophie.Rigney@reed.com
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.