About the job

Job summary

Please refer to Job Description

Job description

We are looking to recruit a Band 3 Administrator for Forest House in Durham.

Duties include:

• Acting as the receptionist for Forest House
• Undertaking administrative duties including ordering goods and services via the SoP system
• Acting as the first point of contact for general administrative support
• Acting as contact point for all communications regarding Forest House
• Managing hot desk requests and answering the main telephone line.

Overview of the job

The post holder will be responsible for maintaining administrative processes within specified timescales for their area of work.

Summary

The post holder will provide administrative support within their team / unit / group. Responsibilities include meeting support, collation of routine information, maintenance of databases and ad hoc administrative tasks.

Responsibilities, Activities & Duties    

The job holder will be required to carry out the following responsibilities, activities and duties:

•    Organisation of meetings / events, distribution of papers, support taking minutes/notes and writing up minutes
•    Provides a first line of response to telephone calls to the department and directs callers as appropriate to the relevant member of staff.
•    Act as first point of contact for general administrative support as and where required. This may involve chasing up outstanding information, updating and closing down cases on the tracking system, retrieving files/ information and interrogating databases to obtain information.
•    Organise, produce and maintain accurate records for area of work
•    Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department
•    Prepare paperwork for checking by manager, conducting initial checks as required
•    Act as I-Procurement and Quantum Point of Contact requisitioner
•    Maintaining, logging and processing documents for the unit within given timeframe.
•    Monitor the functional mailbox(s) action any issues and where needed log the request in the relevant folder/spreadsheets,
•    Collate stationary request acting as requisitioner for the group
•    Maintain and create relevant databases and ensure they contain accurate data , routinely quality assuring them – this can include restricted or confidential information

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall
be discussed in the first instance with the Job Holder.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £25,752, HM Prison & Probation Service contributes £6,978 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.