About the job

Job summary

At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.

Are you highly organised?

Can you work on your own initiative as well as working within a team?

Do you have experience with Microsoft Office?

If so, we would love to hear from you!

Job description

The main aim of this role is to support the delivery of the Agency’s commercial activity, ensuring compliance with its legislative and regulatory obligations and in accordance with Agency’s Commercial Policy & Procedures

Responsibilities

Your responsibilities will include but will not be limited to:

• To support the delivery of commercial activity which is managed and delivered by Commercial Directorate.
• To work as part of a team charged with ensuring Commercial Directorate Stakeholder expectations are managed and delivered.
• To provide managerial support and assistance to Commercial Directorate managers as and when required.
• Engender a team ethos by sharing knowledge and experience in an open and transparent manner. Ensuring own development is maintained.

For further information about the role please see the attached role profile.

Additional Information

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.

This role will be based in Swansea, and we will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues. 

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process. 

Person specification

To be successful in this role, we are looking for individuals with the following:

• Excellent communication skills in both oral and written.
• The ability to prioritise workload and work to strict deadlines.
• Experience using Microsoft Office, in particular Excel, Word, Outlook and Teams.
• Experience of being highly organised.
• Ability to use own initiative to complete tasks individually, as well as working as part of a team.
• Experience of stakeholder management.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues.

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.

• Best in class learning and development tailored to your role
• An environment with flexible working options where we encourage a great work-life balance
• Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme
• 25 days holiday, increasing by one day each year up to 30 days pro rata
• Access to the staff discount portal
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff

 

There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information. 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

For this role you will need to submit a CV and statement of suitability of up to 750 words. 

For your CV and statement of suitability, please provide detailed evidence of your experience of the following essential criteria:  

• Experience of working within a team to complete a task.
• Experience of prioritising your workload and managing your volume of work.
• Experience of communicating with stakeholders using different communication methods.

Click here for further guidance on writing a CV and statement of suitability.

The sift is due to take place 3rd and 4th July 2024.

Interviews will be held from 17th July 2024.

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done.

The selection process will be designed specifically for the role. As a result, your assessment will include:

• an interview

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

Reasonable Adjustments

We are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

To inform us what changes or help you may need during the recruitment process, please complete the question within your application form which asks “Will you require a reasonable adjustment during the application or interview/assessment stages?”   

Further Information 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.