About the job

Job summary

Are you a highly organised individual with a passion for exceptional service? Do you thrive in a collaborative environment and enjoy supporting others? If so, we want to hear from you!

The Insolvency Service's centralised recruitment team is seeking a motivated and detail-oriented Recruitment Officer to join our dynamic team. In this key role, you'll play a vital part in attracting and hiring top talent to support the agency's evolving needs.

Make a Real Impact:

• Be part of the solution: Contribute to a growing and progressive agency by ensuring we find the right people with the right skills to deliver essential services.
• Shape the future of recruitment: Help us streamline processes, improve the candidate experience, and build a more diverse workforce.
• Learn and grow: Develop your recruitment expertise in a supportive and collaborative environment that values continuous learning.
• Develop your expertise: Continuously learn and refine your recruitment expertise in a supportive and collaborative environment where knowledge sharing, learning and professional development are encouraged.

Why Join Us?

• Be part of a thriving and diverse environment: Work alongside a passionate and experienced team in a thriving and diverse environment. We actively foster a culture of inclusion and belonging through our 10 active employee network groups, including LGBT+, FACES, Disability & Health, Mind Matters, Women's, The Shed, Carers, Part Time Workers, No Limits, and Grass Roots. These groups provide opportunities for colleagues to connect, share experiences, and advocate for their communities.
• Contribute to a positive culture: Promote a culture of fairness, respect, and inclusivity within the organisation.
• Enjoy a healthy work-life balance: We offer flexible working arrangements including full-time, part-time, job share, and hybrid arrangements.
• Meaningful work: Contribute to the vital services provided by the Insolvency Service, playing a crucial role in supporting businesses and individuals facing financial difficulties.
• Invest in your career: We prioritise professional development and offer opportunities to learn and grow within the agency.

Job description

Responsibilities: What You'll Do:

• Assist in managing recruitment campaigns from start to finish, including the creation of vacancy adverts, conduct assurance checks and manage assessment data, arranging interviews, and providing feedback communication to candidates.
• Provide recruitment approvals, working with vacancy holders to ensure appropriate governance is maintained for all types of vacancy.
• Provide advice, guidance, and support with recruitment, ensuring it remains fair and open and in line with policy and procedure.
• Support with onboarding to ensure a smooth transition into the workplace, including the drafting of employee contracts and handling of candidate ID documents.
• Maintain accurate records and provide administrative support, adhering to data protection regulations.
• Respond to enquiries from candidates and stakeholders in a timely and professional manner.
• Build and maintain great working relationships with key stakeholders at all levels of the organisation.
• Occasional travel will be required to attend team meetings.

Person specification

To be successful in this role, you will need to be able to demonstrate the following:

• Excellent organisational skills with a strong attention to detail.
• Experience of working in a fast-paced environment and meeting deadlines effectively.
• The ability to work collaboratively as part of a team.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and take ownership of tasks, while also being a team player.
• A problem-solving approach and the ability to find effective solutions.
• A commitment to providing excellent customer service to both candidates and stakeholders.
• Ability to build and maintain positive working relationships with colleagues at all levels.

Desirable:

• Experience of working in a recruitment or HR environment.
• Knowledge of diversity and inclusion principles in recruitment.

Our Values

To fully embody this role, you'll need to live and breathe our core values:

• Performance: Delivering exceptional results through effective collaboration across the organisation, civil service, and private sector.
• Inclusivity and Wellbeing: Fostering a supportive and respectful environment that values diversity.
• Capability: Continuously learning, developing your skills, and encouraging innovation.
• Flexibility: Embracing change, working effectively within new priorities, and championing flexible working practices.
• Brilliant Leadership: Inspiring and empowering others, recognizing leadership as a crucial skill alongside technical expertise.

Ready to join a dynamic team and contribute to the success of the Insolvency Service? We look forward to hearing from you!

Benefits

Alongside your salary of £22,183, Insolvency Service contributes £5,989 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.

As part of the application process you will be asked to complete a 500 word personal statement and Behaviours. Further details around what this will entail are listed on the application form.

Your personal statement should be no more than 500 words and should explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the essential criteria and our values within the person specification.

You are also requested to provide a 250-word statement for the Behaviour, Managing a Quality Service.

After submission of your application, you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 20th May 2024. If you fail to complete the online tests before the deadline your application will be withdrawn.

Guidance for the tests will be available when you are invited to take the tests. The tests are administered online and accessed via the CS Jobs website.

Should a large number of applications be received, an initial sift may be conducted using the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. 

We will test your ability, experience and behaviours as part of the sift process, if successful you will be invited to a short interview where we will test your behaviours and strengths. Full details of the selection process will be made available to shortlisted candidates once the sift has been completed.

Expected Timeline (subject to change)

Sift – w/c 20/05/2024

Interview – w/c 27/05/2024

Location - MS Teams

Your interview will either be conducted face to face or by video. You will be notified of this if you are selected for interview. Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.  

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Insolvency Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk 

New entrants are expected to join on the minimum of the pay band.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

Contact Government Recruitment Service via InsolvencyRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. 

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Transforming Workplaces

The Insolvency Service is currently delivering an exciting five-year transformation project that started in April 2022 which will define our future direction supporting a gradual migration to a Regional Centre model combined with smarter ways of working. As part of this, transforming our estate will align us with the government modernisation programmes making The Insolvency Service a great place to work.  

We are letting you know about our future plans because if you are joining the Insolvency Service and are recruited into an office over the next five years that is not one of the Regional Centres, you will be expected to move to one of the Regional Centres in the future. This move would not attract financial assistance.   

The 11 Regional Centres are : Birmingham, Cardiff, Croydon, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle, Nottingham and Stratford.

Hybrid Working

Insolvency Service operates a hybrid working policy subject to business need, giving people the flexibility to choose when and where they work and collaborate with others.

Individuals are expected to work from one of the office locations stated in the advert to connect with their colleagues, as required by their role and business team needs. There is flexibility to split the working week, spending a minimum of 60% in the workplace, which includes the office, site visits, court etc.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.