About the job

Job summary

Care Inspectorate Wales (CIW) registers, inspects and takes action to improve the quality and safety of care services for the well-being of the people of Wales.

This role is an integral part of the team here at CIW and we are looking for a communications and engagement ‘all-rounder’. The successful candidate will be given the opportunity to gain a wealth of experience; from supporting the coordination of face to face and online events to creating engaging digital content.

This is an exciting time for us at CIW as we embark on our new digital transformation programme. This role will help shape and implement our creative and digital media strategy, creating dynamic and engaging content across all our platforms. 

A big part of this role is to support the business by providing a professional communication function to a range of internal customers; from creating videos for our Chief Inspector to shadowing our inspectors and getting video footage to share best practice – no two days will be the same.

Job description

Care Inspectorate Wales (CIW) registers, inspects and takes action to improve the quality and safety of care services for the well-being of the people of Wales.

This role is an integral part of the team here at CIW and we are looking for a communications and engagement ‘all-rounder’. The successful candidate will be given the opportunity to gain a wealth of experience; from supporting the coordination of face to face and online events to creating engaging digital content.

This is an exciting time for us at CIW as we embark on our new digital transformation programme. This role will help shape and implement our creative and digital media strategy, creating dynamic and engaging content across all our platforms. 

A big part of this role is to support the business by providing a professional communication function to a range of internal customers; from creating videos for our Chief Inspector to shadowing our inspectors and getting video footage to share best practice – no two days will be the same.

Person specification

• Prepare and produce a range of content for different audiences and platforms including:
• Website content
• Videos (creating storyboards, filming and editing)
• Animations
• News articles
• Intranet content
• Presentations
• Case studies
• Vlogs
• Blogs
• Coordinate face to face and online events for internal and external stakeholders at all levels.
• Provide communication advice and guidance to the various CIW teams, ensuring all their communication activity follows our brand guidelines.
• Support the development and delivery of detailed communication plans to support business objectives and programmes of work Assist in developing and managing our digital/social media channels.
• Assist the Digital Communications Manager to create and add content to our external website and internal intranet site.
• Assist in the development of new digital products.
• Design, create and disseminate a range of communication outputs such as flyers, banners and e-newsletters.
• Assist in the management of the CIW communication mailbox to advise and field enquiries/responses to respective staff and customers.
• Support the design and publication of range of national and local reports.
• Keep up to date on emerging digital media trends and the use of Artificial Intelligence (AI).

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.

The selection process and stages are:

Number of Stages:	2 stage process
Stage 1	Application Form
Stage 2	Interview

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.