About the job

Job summary

What your organisation will expect?

1. A) Professional Roles

• You will be a Principal/Professional Advisor for a specific subject/area, on behalf of the organisation. (This may include a professional qualification or being a member of a chartered profession).

1. B) Generalist Roles

• You will have experience in delivering large scale projects. You will lead/manage/ have overarching responsibilities for multiple work-streams (at least four).
• You will be able to deal with complex problems, displaying high levels of judgement with limited precedent/guidance, using creative and innovative thinking to develop new approaches to deliver better outcomes for Wales.
• You will have a detailed knowledge of the organisation together with a clear working understanding of the external operating environment. You will be politically aware and will consider the long-term implications of policy and other changes, interpreting trends and developments, and produce future policies and organisational strategies in the light of these.

What your team will expect?

• You will be a strong leader with experience of building and developing high performing teams, inspiring and motivating in order to deliver results through others. You will be able to build co-operation between teams and provide direction across teams.
• You will have a demonstrable understanding of diversity, inclusion and equality of opportunity, promoting a culture of inclusion, creating an environment where individuals feel safe to challenge, share ideas and express concerns and embracing new ways of working.
• You will create a culture of continuous self-development, role-modelling self-learning and development, whilst encouraging others to take all opportunities available. You will ensure ensuring that opportunities are available to all staff regardless of their background, supporting everyone to reach their full potential.

What your stakeholders will expect?

• You will establish, build and maintain effective relationships or partnerships with key organisational stakeholders (e.g. Ministers and senior employees in the organisation and external organisations, often with conflicting views).
• You will have high level of representational, influencing, interpersonal and organisational skills together with the ability to negotiate effectively with a range of contacts and/or relationships (e.g. directly advising Ministers and/or the most senior officers externally, acting as a primary/lead contact on behalf of the organisation).
• You will work with a high level of autonomy, demonstrating an ability to take/make decisions (with significant risk/impact) on behalf of the organisation whilst balancing the impact/risk associated with those decisions.

Job description

What your organisation will expect?

1. A) Professional Roles

• You will be a Principal/Professional Advisor for a specific subject/area, on behalf of the organisation. (This may include a professional qualification or being a member of a chartered profession).

1. B) Generalist Roles

• You will have experience in delivering large scale projects. You will lead/manage/ have overarching responsibilities for multiple work-streams (at least four).
• You will be able to deal with complex problems, displaying high levels of judgement with limited precedent/guidance, using creative and innovative thinking to develop new approaches to deliver better outcomes for Wales.
• You will have a detailed knowledge of the organisation together with a clear working understanding of the external operating environment. You will be politically aware and will consider the long-term implications of policy and other changes, interpreting trends and developments, and produce future policies and organisational strategies in the light of these.

What your team will expect?

• You will be a strong leader with experience of building and developing high performing teams, inspiring and motivating in order to deliver results through others. You will be able to build co-operation between teams and provide direction across teams.
• You will have a demonstrable understanding of diversity, inclusion and equality of opportunity, promoting a culture of inclusion, creating an environment where individuals feel safe to challenge, share ideas and express concerns and embracing new ways of working.
• You will create a culture of continuous self-development, role-modelling self-learning and development, whilst encouraging others to take all opportunities available. You will ensure ensuring that opportunities are available to all staff regardless of their background, supporting everyone to reach their full potential.

What your stakeholders will expect?

• You will establish, build and maintain effective relationships or partnerships with key organisational stakeholders (e.g. Ministers and senior employees in the organisation and external organisations, often with conflicting views).
• You will have high level of representational, influencing, interpersonal and organisational skills together with the ability to negotiate effectively with a range of contacts and/or relationships (e.g. directly advising Ministers and/or the most senior officers externally, acting as a primary/lead contact on behalf of the organisation).
• You will work with a high level of autonomy, demonstrating an ability to take/make decisions (with significant risk/impact) on behalf of the organisation whilst balancing the impact/risk associated with those decisions.

Person specification

• Contribute to the strategic leadership and direction of CIW as a member of the Executive Leadership Team. Provide authoritative, professional advice and support to the Chief Inspector, Deputy Chief Inspectors and WG policy colleagues.
• Provide national leadership and management of one of three regulatory teams, ensuring work is delivered to a high standard, consistently, in a timely way and that decisions are communicated effectively. Ensure effective reporting on and monitoring of performance and provision of advice about performance to the Chief Inspector.
• Take the lead on ensuring engagement and collaborative working with a wide range of relevant stakeholders. including provider associations. Lead on strengthening engagement with local authorities ensuring effective contribution towards safeguarding adults and children.
• Provide direction, strong leadership and line management to the team to achieve high levels of engagement and performance including line management of senior managers and relevant staff. This will involve collaborating and working in partnership, innovating and developing practice to achieve continuous improvement,  responding to the changing environment for care and social services in Wales - the implementation of legislation and digital services.
• Provide strong, visible professional leadership to the team, demonstrating a personal commitment to the organisation’s values and goals at all levels of activity.
• Lead on ensuring robust arrangements for accountability, legal compliance and management oversight of the standard and quality of all regulatory activity.
• Lead on ensuring the effective delivery of quality assurance arrangements to promote continuous improvement in regulatory activity.
• Take lead responsibility for contributing to and implementing programmes and initiatives to improve the skills, competence, capability, engagement and well being of all staff within CIW.
• Take the lead in ensuring the availability and provision of robust support and advice to staff involved with complex cases.
• Lead a team of professional staff to provide accurate information on care and support services across Wales in order to inform Ministers and policy development, and provide a basis for decision making and performance management. 
• Lead on contributing to the corporate delivery of CIW’s work through leadership and programme management of national projects.
• Ensure appropriate deputising arrangements are in place as and when required.
• Managing own professional development and seeking appropriate opportunities in discussion with the Deputy Chief Inspector.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

When presenting your evidence, you may find it useful to consider the expectations of the grade as set out in the Grade Description as well as the main responsibilities that are essential for the role.

A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months. 

A presentation/ test on ‘Leadership’ will be required at ‘interview stage’. More information will be provided in the invitations to that stage.

This role can be based in either the CIW Merthyr, Carmarthen or Llandudno Junction Office. Colleagues are expected to work from a blend of locations, including some time working at home, as required. The agreed office location will be the designated place of work and any remote or home working arrangement does not constitute a change to your designated place of work or contractual terms and conditions. The successful candidate will be expected to pay for their commute to their normal place of work. Travel to other locations that are not your chosen normal place of work will be paid for by CIW.

A recognised social care/education qualification alongside relevant experience is preferred however, applications will be accepted from candidates who are qualified to degree level or higher (in any subject) with substantial experience in safeguarding and/or improving outcomes for people in a health or social care context. Examples of acceptable social care/education qualifications include (but not limited too):

• a Diploma in Social Work (or Social Care Wales equivalent),
• a nursing or allied health care qualification,
• a teaching or education qualification,
• a degree in Early Years/Childhood Studies
• a Level 5 Diploma in either Leadership for Health and Social Services or Children’s Care, Learning and Development

If after interview stage, there are two successful candidates with the same score but there are not enough posts available the panel will first revert back to the overall score for their application.

If this still results in the same total score, the panel will review the score for experience 1, then behaviour 1, then behaviour 2.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.